Imagine typing a simple sentence about what you want to know from your customers, and watching a full-fledged survey or interview spring to life, complete with thoughtful questions and a conversational flow that keeps people engaged. That's the kind of effortless brilliance this platform delivers, turning the often tedious task of feedback gathering into something almost enjoyable. I've watched teams go from scratching their heads over question wording to launching insightful projects in minutes, uncovering gems from open-ended responses that traditional tools just skim over.

Introduction

Feedback has always been gold for businesses, but sifting through qualitative responses—those rich, messy conversations—used to feel like panning for nuggets in a river of mud. This tool changes the game by weaving AI right into the heart of surveys and interviews, generating projects from a brief description, engaging respondents in natural chats, and pulling out themes and actions as answers roll in. Teams in product design, marketing, and customer success have embraced it for how it handles scale without losing depth, even digesting thousands of responses to spotlight what really matters. It's the bridge between counting clicks and understanding stories, helping companies like travel platforms boost leads and cut churn by listening smarter.

Key Features

User Interface

The dashboard feels fresh and uncluttered, starting with a simple prompt box where you describe your goals, and then unfolding into customizable projects with gorgeous forms on the horizon. Conditional logic flows intuitively, and the conversational mode lets respondents chat naturally, making the whole experience less like filling forms and more like talking to a curious friend. It's that seamless shift from setup to insights that keeps users hooked, no steep climbs or hidden menus to wrestle.

Accuracy & Performance

It grasps context with impressive finesse, recommending questions that hit the mark and analyzing responses for themes that align closely with what teams discuss internally. As feedback streams in, insights update in real time, spotting patterns across huge volumes without a hiccup. One VP raved about how it suggested queries their team had debated for weeks, delivering spot-on relevance that turns raw data into reliable direction fast.

Capabilities

From crafting surveys, pulses, polls, or deep-dive interviews to enabling AI chats during responses for richer context, it covers the spectrum of feedback needs. Teach it your past data for tailored questions, watch it flag action items per reply, and soon enjoy voice support and video recordings. The magic lies in mining qualitative gold—open ends, transcripts, conversations—extracting sentiments and priorities that drive real change, all while boosting engagement through personalized flows.

Security & Privacy

Built on solid foundations like SOC II Type 2, ISO 27001, and GDPR compliance, with HIPAA on the way, it gives full reins over your AI training data and interaction rules. Responses stay controlled, no unwanted shares, letting sensitive industries breathe easy while gathering candid input. It's that commitment to trust that lets teams dive deep without looking over their shoulders.

Use Cases

A revenue chief at a travel firm saw qualified leads jump 5-10% while churn dipped, all from smarter ongoing listens. Product teams at fast-growing apps use it to probe user pains in depth, turning vague frustrations into prioritized fixes. Marketing leads craft pulses that uncover upsell hints, and support squads flag urgent actions instantly. Even healthcare eyes it for patient voices, proving its versatility in turning talk into tangible wins across boards.

Pros and Cons

Pros:

• Launches projects lightning-fast from a single sentence, freeing hours for strategy.
• Conversational twists boost completion rates and depth of replies.
• Real-time themes and actions keep you ahead of issues.
• Scales qualitative analysis like a dream, no more manual slog.

Cons:

• Voice and video bells are still warming up in the next big update.
• Workflow ties are on the coming-soon list for seamless automations.

Pricing Plans

It welcomes you with a free starter that covers core creations, ideal for testing the conversational waters. Premium tiers unlock advanced insights, higher volumes, and team shares at straightforward rates that grow with your needs. Flexible and fair, with no hidden locks—many jump in free and scale up only when the value hits home.

How to Use TheySaid

Jot down what you aim to learn—like "understand why users drop off after signup"—and let it generate the project. Tweak questions if the mood strikes, share via your channels, and watch responses spark AI chats for extra nuance. As they arrive, dive into emerging themes, flagged actions, and summaries that guide next steps. One co-founder called it the easiest way to truly engage customers, and after a quick spin, you'll see why.

Comparison with Similar Tools

Traditional builders churn out static forms that bore respondents and bury insights in spreadsheets, while this one breathes life with chats and instant mining. Even other AI contenders often stop at generation, missing the ongoing analysis and actions that set it apart. For teams craving context over counts, it's the standout that delivers deeper, actionable listens without the extra effort.

Conclusion

In the rush to hear customers, this platform stands out by truly listening—transforming feedback from noise to narrative that drives growth. It's the thoughtful evolution surveys needed, blending ease with depth to uncover stories that numbers alone miss. If you're ready to move beyond basic polls and into conversations that count, this is the spark worth striking.

Frequently Asked Questions (FAQ)

How does it handle open-ended answers?

It dives in to theme and sentiment, even across thousands, surfacing insights manually impossible.

Can respondents chat during surveys?

Yes, AI engages naturally, probing for richer context that boosts quality.

What types of feedback does it support?

Surveys, interviews, quick pulses, and polls—all with AI smarts baked in.

Is it secure for sensitive data?

Top certifications ensure compliance, with you controlling the AI reins.

What's coming next?

Voice chats, video records, and tighter workflow links to make it the all-in-one feedback hub.